Return Policy – Barber Fuel

At Barber Fuel, your satisfaction is our priority. If for any reason you are not satisfied with your purchase, we have established a return policy to ensure a fair and transparent experience.

Please carefully read the conditions and procedures below to process a return.

Return Conditions

To be eligible for a return, the following conditions must be met:

Dated Photos Required:

• You must provide a dated photo of the product (unopened or unused) taken on the day of receipt.
• You must also provide a photo of the product after use, clearly showing its condition.

Photos of Results:

• Attach a photo of your face before using the product.
• Provide a photo of your face after using the product, showing the results achieved or any concerns.

Deadlines:

• Returns must be requested within 14 calendar days of receiving your order.

Product Condition:

• The product must be returned in its original packaging, with all included accessories.
• No return will be accepted if the product is empty or significantly used (more than 50% of its content consumed).

Return Procedure

Contact our Customer Service:

• Send an email to support@barberfuel.com with the subject line: Return Request - [Order Number].
• Attach all necessary photos (see conditions above) along with a detailed description of your return request.

Review of Your Request:

• Once the information is received, our team will review your case within 5 business days.
• If your request is approved, we will send you an email containing the return address and a form to include in your package.

Return Shipping:

• Return shipping costs are the responsibility of the customer, except in cases of defective products or errors on our part.
• Ensure the product is carefully packaged to prevent any damage during transit.

Return Processing:

• Once the product is returned and inspected, we will process a refund or an exchange, depending on your preference, within 7 business days.